Where Can I Order Mongoose Bike Parts?

By Jennifer Boyden

From mountain and BMX bikes to all-around hybrids, Mongoose offers models for every terrain – and every price range. You can purchase high-end bicycles directly from the Mongoose website or contact an authorized dealer. But if you’re looking for a cheaper model, Mongoose also partners with various department stores – including Wal-Mart and Target as well as Amazon.com. Ordering individual parts for your Mongoose, however, can prove a little more difficult.

The Right Parts

For any factory-defective parts that fall within your warranty, contact Mongoose directly at customerservice@pacific-cycle.com and include a photograph of the broken part, model number and purchase date, description of the incident and your contact information. Any damage that occurs as a result of reasonable wear and tear will be your responsibility. Mongoose recommends contacting their customer service department at 800-626-2811 to order replacement parts or ask about your nearest authorized dealer. Keep in mind that in-store purchases often come with installation help – ordering online may be cheaper but you will need to have the right tools and expertise to complete the repair.

Other Considerations

Some Mongoose bicycles cost a good deal of money, and you may be tempted to search for the best deal on replacement parts. Ordering parts from non-authorized dealers presents risks, however, as you cannot determine the authenticity of the products. The part may be useless – and it could further damage your bike. Also remember that modifications to your bicycle void your warranty – and this includes installing parts not authorized by Mongoose.


About the Author

Jennifer Boyden has been writing professionally since 2007. She holds a Bachelor of Fine Arts in creative writing from Emerson College and graduate degrees in mental health counseling and criminal justice from Suffolk University. Boyden also has experience playing and coaching collegiate softball and is a CrossFit Level 1 trainer.

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